There was a problem creating your store

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New Member
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There was a technical problem with Shopify that has prevented your store from being created.
Please try again or visit our Help Center to contact support.

 

please help me

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Shopify Staff
Shopify Staff
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Hi, @abdallah1997!

 

Julie here from Shopify Support.

 

Are you still experiencing issues accessing your Admin? If so, which browser are you using?

 

You'll just need to make sure that you're using one of our supported browsers; we always recommend Google Chrome. If you're already using Chrome, then it's a good idea to clear your cache, cookies, and hosted app data. Have you tried that yet?

 

If so, you could also try logging in using another browser altogether, or using Chrome's incognito mode, which can be accessed in File > New Incognito Window. If you're still experiencing the same issue, then resetting your router would be a good next step.

 

I hope this helps! Please let me know if you are still having troubles logging in after completing these troubleshooting steps. 

Julie | Social Care @ Shopify
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