This shop is unavailable - Help

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New Member
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I have had my Shopify store open for years but was inactive on it for the last few months (but was still paying). I can log into the store, but every time I try to go to the web address (www.pinkamourboutique.com) it says "This shop is unavailable". Please help!

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Shopify Staff
Shopify Staff
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Hey, @pinkamourboutiq!

Ryder here, from the Social Care Team at Shopify. Welcome to the Shopify Community and thanks for posting! I've just taken a look at your storefront on my end here and seem to be experiencing the same error message:

This tells me that it's probably not a local issue. Have you received any emails from us at all?

If you haven't, I'd be happy to take a closer look at this for you! I've just sent you an email to the same email address associated with your Community Forums account. If you can please respond to me through there, we can have you authenticated so that I can take a look at your account to see what I can find out for you.

Hope to hear from you soon!

Cheers.

-

Ryder A. | Social Care Team at Shopify
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New Member
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Hey Ryer this is Shana thanks so much for reaching out my URL is Pinkamourboutique.myshopify.com
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