This shop is unavailable

New Member
1 0 0

I built one stores

My store address is"",     

My Email address is "edited"

I have already bound a credit card in the store, and the fee has been deducted. Today the station displays "This shop is unavailable",What is the reason?what should I do, thank you!

Shopify Staff
Shopify Staff
1530 92 331

Hi, @tengben

We'll need to get this issue escalated up to our Accounts team for further review if it hasn't already as only our Accounts team will be able to help get this resolved. In order to see if a ticket has been escalated and/or escalate a ticket on your behalf, I will need to verify the store via email. I've gone ahead and sent you an email titled "Shopify Forum Support" requesting further information. If you can reply there then I can help get this reviewed. 

For security reasons, I have edited out your email from your reply. 

Peter | Social Care @ Shopify
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