This site can't be reached DNS_PROBE_FINISHED_NXDOMAIN

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I setup my website: since about 3 weeks ago.  From Canada, I managed to successfully reach this website about 90% of the time only if I tried to open it using the same internet browser (so about 10% of the time I got the "This site can't be reached DNS_PROBE_FINISHED_NXDOMAIN" message). If I use a different internet browser (from the same PC), I will get the error message more often.

From USA, my friends can only reach this website about 50% of the time, while from outside North America, the success rate to reach this website is less than 50%.

The domain is being hosted by 3rd party ( which has been successfully connected to Shopify.

By any chance, is there any suggestion to improve the success rate in anyone (across the globe) to access my website ?  

From other thread, a Shopify expert used the website (link here) to identify potential DNS record issue.  However, since I am personally not familiar with which DNS record to keep vs. to delete, any suggestion will be appreciated. 

Thank you!