This site can't be reached

New Member
5 0 0
Hello Aria, I reached out to Shopify support and they got it fixed for me. It was my Domain
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Shopify Staff
Shopify Staff
481 12 108

I'm glad to hear you got it fixed. Thank you for letting me know!

Aria | Social Care @ Shopify
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New Member
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hello, i am having same issue with mellonyofficialstore.com

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Shopify Staff
Shopify Staff
481 12 108

Hey, @melvin2!

 

I checked out the domain mellonyofficialstore.com and it hasn't been registered with a domain provider, it is still available for purchase. If this is a typing error and you have actually purchased a different domain, please let me know.

 

If you'd like to purchase this domain directly from Shopify, you can do that by going to Online Store > Domains in your admin. You also have the option of purchasing it from a third-party domain provider, such as GoDaddy.

 

You can find more information on domains in this guide.

 

Please let me know if you are still having difficulty.

Aria | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

Hi I am having the same issue with my site. Could you please fix my domain as well? Thanks!

- Lucien

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Shopify Staff
Shopify Staff
481 12 108

Hey, @TeamCharbon!

 

I'd be happy to take a look. What is your domain?

Aria | Social Care @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

Hi there, I'm having the same issue, can you help? www.dressconnectionintown.com

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Highlighted
Shopify Staff
Shopify Staff
481 12 108

Hey! 

 

I took a look but your store seems to be working perfectly. If you're still having issues, please contact us here so that we can help you quickly. 

 

I would love to give you some feedback on your store to help set up you up for success. If you're interested, please post on this board

 

 

Aria | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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