This store is unavilable

New Member
1 0 0

Hello there,

 

My store has been unavailable for the past couple of days. I am unable to figure out the reason behind this. 

 

Kindly help get my store back online.

 

Regards,

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Highlighted
Shopify Staff
Shopify Staff
518 28 44

Hi @healthright,

 

Ted here from Shopify, thanks for reaching out to us!


I'm just after taking a look into this for you and I can see that Ellie from our Risk team has been chatting with you directly. I wouldn't be able to discuss your account on a public thread, however, I can see that you are unable to log into your account and therefore can not complete the form as requested. I'll send you an email directly in a few minutes with more info if you could take a look. 

 

Thanks a mill,

Ted | Social Care @ Shopify
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