Hello! we operate a brick and mortar retail store running a very specific Non-Shopify POS System (ARMS). We recently created a shopify website for ecommerce.
Currently, in store, we have a notes section in our POS system that we can use to track notes and write down items people like. If the customer comes back to the store and purchases an item that is noted, the commision is given to the person that initially added the item to the "Wish list / note"
Obviously, there is no link between Shopify and our in-store POS system. Is there a CRM program that I can use to input customer information and their "wish list", and if that customer ends up purchasing from the shopify website, then I can assign the commissions from that specific product to the in-store salesperson.