Nick here from Shopify.
We can definitely look into this for you. I would need to send you a direct email about this to verify some details on the account, and then send it to our specialized team for this. I'll reach out to you on the email you used for the forums here soon.
No worries. I have reached out to you directly about this on the email you used to sign up for the community. Due to some sensitive information, we will need to verify some details first which is why we need to contact you directly. Looking forward to talking to you there.
Similar to the situation above. I have reached out to you directly about this to verify some details in order to take this to the next steps. Let me know if you didn't receive it for any reason.