Tranfer Domain After Accounbt Closed

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New Member
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Dear Support Team,

 

Months back i closed my store but totally forgot to transfer my domain to somewhere before closing the account.

 

I would appreciate if you can help me to get my domain back ?

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Community Manager
Community Manager
2666 190 422

Hi Muhammad, 

Nick here from Shopify. 

We can definitely look into this for you. I would need to send you a direct email about this to verify some details on the account, and then send it to our specialized team for this. I'll reach out to you on the email you used for the forums here soon. 

Kind Regards, 

Nick

Nick | Social Care @ Shopify
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New Member
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Hi Nick,

I have the same issue as Muhammad, can you help me out the same way, I closed my store before transferring the domain to different account.
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New Member
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@Nick I also have this problem. Can someone please contact me as well? TIA

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Community Manager
Community Manager
2666 190 422

Hi @MadebyTLD,

 

No worries. I have reached out to you directly about this on the email you used to sign up for the community. Due to some sensitive information, we will need to verify some details first which is why we need to contact you directly. Looking forward to talking to you there. 

Nick | Social Care @ Shopify
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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Hi Nick, I as well have this issue. My store has been closed for some time, however i did not transfer my domain name anywhere else. Can you please send me and email to resolve this issue?

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Community Manager
Community Manager
2666 190 422

Hi @zyrecenter,

 

Similar to the situation above. I have reached out to you directly about this to verify some details in order to take this to the next steps. Let me know if you didn't receive it for any reason. 

Nick | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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