Tranfer Domain After Accounbt Closed

Muhammad_Sheraz
New Member
2 0 0

Dear Support Team,

 

Months back i closed my store but totally forgot to transfer my domain to somewhere before closing the account.

 

I would appreciate if you can help me to get my domain back ?

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Nick
Community Moderator
Community Moderator
3505 281 666

Hi Muhammad, 

Nick here from Shopify. 

We can definitely look into this for you. I would need to send you a direct email about this to verify some details on the account, and then send it to our specialized team for this. I'll reach out to you on the email you used for the forums here soon. 

Kind Regards, 

Nick

Nick | Community Moderator @ Shopify 
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Majdy
New Member
1 0 0
Hi Nick,

I have the same issue as Muhammad, can you help me out the same way, I closed my store before transferring the domain to different account.
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MadebyTLD
New Member
1 0 0

@Nick I also have this problem. Can someone please contact me as well? TIA

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Nick
Community Moderator
Community Moderator
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Hi @MadebyTLD,

 

No worries. I have reached out to you directly about this on the email you used to sign up for the community. Due to some sensitive information, we will need to verify some details first which is why we need to contact you directly. Looking forward to talking to you there. 

Nick | Community Moderator @ Shopify 
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zyrecenter
New Member
1 0 0

Hi Nick, I as well have this issue. My store has been closed for some time, however i did not transfer my domain name anywhere else. Can you please send me and email to resolve this issue?

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Nick
Community Moderator
Community Moderator
3505 281 666

Hi @zyrecenter,

 

Similar to the situation above. I have reached out to you directly about this to verify some details in order to take this to the next steps. Let me know if you didn't receive it for any reason. 

Nick | Community Moderator @ Shopify 
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cpanetmarketing
New Member
2 0 0

i closed my store n February , please help me in transfer my domain

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Nick
Community Moderator
Community Moderator
3505 281 666

Hi @cpanetmarketing,

 

I created a post going through all the steps you need to take if this situation occurs. You can see it here

Nick | Community Moderator @ Shopify 
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IKENSHI
New Member
1 0 0

I closed my old store several months ago, now I want back to the business, please help me to transfer my domain

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