I am currently nearing the end of a three month free trial with Shopify, and have decided to go with another provider. At the start of my free trial I transferred my third party domain to Shopify (I thought Shopify would suit my needs), and now I need to transfer it to my selected provider. It has been over 60 days. The online documentation instructing how to transfer a domain away from Shopify is not working for me and I can't connect with Shopify support through their Help Centre. Is this because I am still on a free trial and don't have an active account? I tried emailing support (email@example.com) but the automated response I received just referred me back to the Help Centre, which, in turn, sends me back to the documentation that is not working for me. If anyone knows what I should do I would appreciate the help. This is causing significant impact on my launch and I really need to find a resolution. I have thought of paying for a month, to see if that would give me access to better support options, but that seems silly. I should be able to take my domain and end my free trial without having to buy my way out. Thanks in advance for any suggestions.
There are multiple ways to transfer your website from one platform to another platform. Transferring is a big difficult and tricky. It is suggested that if you are not expert then hire someone or ask you hosting to do it for you. I am using www.Symbolhost.com and they have transfer my client website https://bestbasketballreview.com/best-jordan-basketball-shoes/ on one platform to other without any problem.