Transfer domain from closed Shopify account to another active account

spooks
New Member
1 0 0

Closed my store on this account around 6 months ago and now want the domain to my new active shop. Anyone know how to do this?

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Victor
Shopify Staff
Shopify Staff
888 78 219

Hi @spooks,

Thanks for reaching out. If the domain you wish to use is still assigned to the store you closed, you'd need to contact Shopify support so that the domain can be removed from the old store and is then freed up to be used on your new one. Our support team will authenticate you on the account and will ask you to provide proof of ownership of the domain, after which they will be able to assist you.

Kind regards,

Victor | Shopify Social Care

Victor | Social Care @ Shopify 
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