Transfer domain out from Shopify into other hosting site

Highlighted
New Member
3 0 0

Hi, 

 

I have brought my domain directly from shopify and I am intending to switch my domain into other hosting site. Please advise how should I go about doing it as there is no option for me to update the DNS manually from my shopify account.

0 Likes
Highlighted
Shopify Staff
Shopify Staff
450 50 99

Hi @AndrewMoi,

Hyde here from Shopify.

To transfer your domain out of Shopify we actually have a guide here. There's a couple of things to note:

20-04-f76uz-trvw7

 

If your domain meets these criteria, then these are the steps for transferring your domain out:

20-04-r87bl-8wm04

 

It can take 5 - 7 days for the transfer to complete propagation, and once you do you'll usually receive an email from your new provider confirming the transfer.

 

I hope that helps, let me know if you have any other questions!

 

All the best, Hyde.

Hyde | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
Highlighted
New Member
3 0 0

Hi, 

 

I have brought my domain since 2018 and I tried using your instruction to enter into the domain area however there isn't any link on my domain address. Please help.

0 Likes
Highlighted
New Member
1 0 0

hi  there @Hyde ! I did that and everything and I even provided a code for my new web hosting but it states that I cannot transfer a domain that isn't registered.  I   also looked up my    site   with  this https://lookup.icann.org/lookup 

 

 

It pulled up these information

 

  • Domain Status:

    clientransferprohibited

 

 

Nameservers:

NS-CLOUD-E1.GOOGLEDOMAINS.COM

NS-CLOUD-E2.GOOGLEDOMAINS.COM

NS-CLOUD-E3.GOOGLEDOMAINS.COM

NS-CLOUD-E4.GOOGLEDOMAINS.COM

'

 

 

0 Likes