My Shopify account has expired. Before that I transferred my domain rishiszone.com to shopify. But later my account got expired. So I would like to transfer my domain away from Shopify, which I couldn't, I am not able to access my admin page and initiate the transfer.
Pls help to transfer my domain
Lulu here from the Shopify Support team. Thank you for getting in touch and I'll be more than happy to help you out with your question.
I can certainly help you out with this. If you haven't got any outstanding invoices then I should be able to give you a trial day to go in and transfer your domain out of Shopify. In order to do so, I will just need to verify you as the account owner. I will send you an email to the email address attached to this forums account and confirm some security questions about your store. Once you reply to that email, I will take a look for you. Please make sure to check your spam/junk folder for this email as sometimes it lands there.
Lulu | Social Care @ Shopify
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