Transfer my domain to third party registrar

Highlighted
New Member
1 0 0

Hi, 

My Shopify account has expired. Before that I transferred my domain rishiszone.com to shopify. But later my account got expired. So I would like to transfer my domain away from Shopify, which I couldn't, I am not able to access my admin page and initiate the transfer. 

Pls help to transfer my domain

Girish

0 Likes
Highlighted
Shopify Staff
Shopify Staff
908 85 161

Hey, @Rishi20!

Lulu here from the Shopify Support team. Thank you for getting in touch and I'll be more than happy to help you out with your question.

I can certainly help you out with this. If you haven't got any outstanding invoices then I should be able to give you a trial day to go in and transfer your domain out of Shopify. In order to do so, I will just need to verify you as the account owner. I will send you an email to the email address attached to this forums account and confirm some security questions about your store. Once you reply to that email, I will take a look for you. Please make sure to check your spam/junk folder for this email as sometimes it lands there.

Speak soon! 

 

Lulu | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution 

0 Likes