Trial Expired and I am stuck now with the DNS thing

New Member
1 0 0

Hi there, I used the trial version of Shopify and it got expired recently. I connected 3rd party domain with it and linked it with the DNS on my domain nameservers. Now the problem is as I want to move to WordPress, trying to add my domain to another hosting provider but unable to do that because of this error "A DNS entry for “” already exists. You must remove this DNS entry from this server or all servers in the DNS cluster to proceed."

Can someone guide me on how can I remove DNS from Shopify without picking up any plan? It is not allowing me to access my Shopify backend without picking the plan. Also, I can't contact Shopify support, because my store is not up and it says, to select a store before contacting them.

Your help will be appreciated.