Hi there @doreen-hair!
Don here from Shopify. :)
We'd like to take a look at your account and store internally, to see what we might be able to do here.
If you could just send us in an email via our support site from the address you use to log into Shopify and the reply in this thread with the ticket number you are given there, we can take a closer look at this for you securely.
I look forward to hearing from you.
Hi again @doreen-hair!
Don from Shopify once more. :)
Thanks for that ticket number!
I will work on this for you with our tech team and follow up by way of a reply to that email.