New Member
1 0 0

As it stands I can only ship and sell within the UAE as this is where I am based and also can't ship my products (YET), but I have come across a massive hurdle as I was hoping to use PayPal mainly but this isn't possible as people can't pay with dirhams so a lot of people have said they can't PAY!!! ALSO I don't currently hold a business license for this brand yet or a trade license it is a massive hurdle and I don't know what to do as each third party payment that is allowed in the UAE requires this yet people all round the world have Shopify accounts and makes sales day 1!!!! now I am struggling to get customers to pay!!!


please help.

Shopify Staff
Shopify Staff
97 12 11

Hi @groom_kings!

Ivy here from Shopify.

I absolutely understand that setting up payment gateways can feel like a struggle, especially when you are being limited by large gateways like PayPal. I'd love to work through this with you! This link provides a full list of every payment available for you as a merchant in UAE - I would advise researching each one thoroughly to find one that best meets your needs. 

You mentioned you wish to offer checkout in different currencies - this is a great idea! Did you know we offer apps in our Shopify App store that offer this feature? Here is an example of one which may suit your needs. May I ask how long your store has been trading? How do you feel things are going at the minute for your store? Is there anything you'd like to improve or change? 

Thanks, Ivy

Ivy | Social Care @ Shopify 
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16 0 3

@Ivy The app you are talking about is just a currency converter, it has nothing to do with processing the checkout in a different currency than the one defined as standard in the shop, correct or not ? The request of the guy is to proceed with checkout in other currency, AED in that case. Shopify Payments is also NOT available in UAE and the guy mentioned he is in UAE...The only way for him is to install a payment gateway where the customer can choose afterwards on the gateway the currency he wants to use.