UK delivery postcode area

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Hi 

I have set up a Shopify store for the charity I work with selling refurbished computers - I have set up 2 other Shopify sites, so thought I had the swing of it. 

We will only deliver (for free) to a restricted area in the North West of England, I inputted the postcode range and when I preformed tests using postcodes outside the range, I received the 'we do not ship to that address'  notification - so all good

However, we have just made our first sale and it is to the Midlands, the delivery address/ postcode has been accepted and now we will have to deliver, for free, to 160 miles away (at a nearly 3 hour drive or our delivery men) for one product. 

Any ideas why this would or could of happened? I have been back through the settings and tested again, I am not sure why this postcode has gone through? 

I don't have 'accelerated checkout' on the site, so the customer has to manually input all details, unless they are returning customer with an account, so the postcode should have flagged up.

Thanks

Rebekah 

 

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