URGENT - Store has been unavailable for a month

Ohi
Tourist
5 0 1

Hey guys, my store has been unaivalable for a mint now. Contacted shopify support and they said its being reviewed (I still don't know why), but I havent received any updates on the store's status or when it will be available. Please advise

 

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Nick
Community Moderator
Community Moderator
3595 292 697

Hi @Ohi,

Nick here from Shopify. 

There could be many different reasons as to why your store is unavailable. We have a FAQ topic going through some of the most possible causes and reasons for it which you can see here

If you have already contacted the support team and are communicating with them, you are already in the correct place and I would advise staying with it there. If you want to share your ticket # in a reply, I can take a look and where things are with it. Let me know. 

Thanks, Nick

Nick | Community Moderator @ Shopify 
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