URL/Domain Masking

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New Member
2 0 0

Just trying to figure out how to make it so that my shop (https://xi-boutique.myshopify.com) shows the custom domain name we own (https://xiboutique.com) instead of the Shopify one.

 

I've already had the site redirected to Shopify so when someone types "xiboutique.com" it takes them to the Shopify page, but I want the URL when they arrive to show "xiboutique.com" as well.

 

Any help would be appreciated.

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Shopify Expert
9764 86 1511

Did you set that domain as the primary?

There’s some info on that process here:
https://help.shopify.com/en/manual/domains/managing-domains#set-your-primary-domain

★ Winning Partner of the Build a Business competition. ★ http://freakdesign.com.au
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Shopify Staff
Shopify Staff
48 9 7

Hi, @GMerchJason

 

My name is Helen, and I am with Shopify Support. Thank you for your question.

 

Having your custom domain show when navigating to your site, is definitely possible. To do this, the domain that you want to show has to be set as your primary domain in your Shopify admin. This requires the custom domain to be connected to your Shopify store instead of being redirected there from your domain hosting site. 

 

Where did you purchase your domain from? If it was not purchased through Shopify, the first thing you need to do to connect it to your Shopify account is to change the DNS settings of that domain to point to Shopify. Please login to your domain host account to adjust these settings, and contact your domain host directly if you require assistance with this. Here is what your DNS settings need to be:

14-49-bhu6m-g44v8

Once the DNS settings have been adjusted, return to your Shopify admin and connect it by going to ‘Online Store > Domains > Connect existing domain’. Please allow up to 48 hours for propagation. For more information on connecting a third party domain, please visit our Help Center.

 

How long ago did you purchase your domain?  If your domain has been registered for longer than 60 days, you can transfer it over to be hosted by Shopify, if you would prefer. The domain needs to be unlocked and an authorization code will be given to you by your current hosting site. The transfer process is also initiated from your Shopify admin in ‘Online Store > Domains > Transfer domain’ and can take up to 20 days to complete.

 

I hope this helps. If you have any further questions or comments, please let me know.

 

Helen | Social Care @ Shopify
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