URL Redirect not working properly

etienne_combu
New Member
1 0 0

Hi @Elle ,

I'm having trouble with the redirect URL functionnality.

My source link is (from previous website) : /e-magasin//2icomm/app/front/objdestinataire/cgi/confirmation.php?p_cl=93c117468bcd5dad4784&p_idd=2240
My destination link is : / 

Redirection is not working as you can see here : https://www.peinture-algo.fr/e-magasin//2icomm/app/front/objdestinataire/cgi/confirmation.php?p_cl=9...

 

Thanks for your help

0 Likes
Elle
Shopify Staff
Shopify Staff
1083 97 178

Hi, @etienne_combu 

https://www.peinture-algo.fr/e-magasin//2icomm/app/front/objdestinataire/cgi/confirmation.php?p_cl=9... is leading to a 404 page, which means you will need to enter this URL under "Redirect from" and the live link you would like to redirect to under "Redirect to"

Let me know if this helps! 

 

 

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
danielmarques
New Member
1 0 0

Hey guys,

 

I just realized that my redirections are not working. I tried from "incognito" window but it didn't work. Can you give me a hand? The original page need to be deleted in order to have ir redirected?

 

Capture.JPG

0 Likes
Elle
Shopify Staff
Shopify Staff
1083 97 178

Hi, @danielmarques 

Yes, the original page needs to be removed or hidden (showing a 404 error) in order for the link to be redirected elsewhere. 

If this is the case for your original link, please provide both links and I'll help ensure it's set up correctly. 

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
Maida
New Member
1 0 0

Hi, I am having troubles with redirect and do not know what to do?

Example 1 (want to redirect on homepage):

Maida_0-1617209966595.png

 

Example 2 (redirect to product):

Maida_1-1617210048706.png

 

Thank you,

Maida

 

0 Likes
Elle
Shopify Staff
Shopify Staff
1083 97 178

Hi, @Maida 

Are the pages you are redirecting from currently showing as 404s?

You cannot redirect a live page to another page. 

To learn more about setting up redirects, check out our guide here. 

Let me know if this helps! 

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
happylife
New Member
2 0 0

happylife_0-1621242869021.png

Hi 

I have the same question; There is no change when I click https://www.qbleev.com/products/dog-life-jacket-shark.

But it should be https://www.kuoser.com/products/quick-release-dog-life-jacket-for-swimming.

Pls, help!

 

0 Likes
happylife
New Member
2 0 0

all right, I find it must 404 first.

0 Likes
Elle
Shopify Staff
Shopify Staff
1083 97 178

Hi, @happylife 

That's correct, the link needs to be a 404 in order to set up a redirect for it. 

If you just want the URL to be modified to reflect a new product title, you can simply adjust this at the bottom of the product page inside of your admin

Let me know if this helps!

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes