I have just launched my business using Shopify. Since then, I have fulfilled about 20 orders using Shopify. I have had no issues until today when I got this error message:
Unable to purchase shipping labels:
Your shop cannot purchase shipping labels. Please contact firstname.lastname@example.org to resolve this issue.
I have more orders to fulfill and I cannot because the system will not allow me to purchase shipping labels. I have contacted the email above and I am still waiting to hear back. I have also cleared all cookies and tried an incognito window. Has anyone had the same problem and have a solution I could try? I need to get the orders sent out ASAP.
Thank you in advance!