Solved

Unable to create my store on Shopify

wshop1331
New Member
6 0 0

Hi 

 

I just bought a domain and now I want to create a store based on the same domain name but when I try to do that I get the error:

 

"A store with that name already exists. If you are the owner you can log in here"

Screenshot 2021-06-11 at 16.47.52.png

 

Can anyone help me please?

Accepted Solution (1)
JHKCreate
Shopify Expert
3571 639 916

This is an accepted solution.

Yes absolutely, as long as you purchased the domain you can use it on any store you create irrespective of what the store's name is set to.

Thanks!

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Replies 9 (9)

JHKCreate
Shopify Expert
3571 639 916

Hi @wshop1331 

The Shopify URL store seems to be taken already. This is merely the shop's internal name and has nothing to do with the actual domain you bought. 

Cheers!

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Should you need any direct help: contact@jhkcreate.com

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wshop1331
New Member
6 0 0

So does this mean I can pick any other name for my shop and I can use the domain I bought for my shopify website?

wshop1331
New Member
6 0 0

So does this mean I can pick any other name for my shop and I can use the domain I bought for my shopify website?

JHKCreate
Shopify Expert
3571 639 916

This is an accepted solution.

Yes absolutely, as long as you purchased the domain you can use it on any store you create irrespective of what the store's name is set to.

Thanks!

Did we solve your issue? Like & Mark As Solution to help the community
Should you need any direct help: contact@jhkcreate.com

Learn more about us: jhkcreate.com
JHKCreate
Shopify Expert
3571 639 916

Also @wshop1331 , should you need a longer period to develop your website, as Shopify Partners we can provide you with a development store free of charge so you can work on it as long as you need. Let us know if you'd need this.

Cheers!

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Should you need any direct help: contact@jhkcreate.com

Learn more about us: jhkcreate.com
wshop1331
New Member
6 0 0

Hi,

 

Yes if you can provide me with that that would be fantastic. Do I need to fill a form to get that?

 

Thanks

JHKCreate
Shopify Expert
3571 639 916

Hi @wshop1331

No need for a form, we would just need your store's name and country. You can then fill out the rest on the store's settings page.

It it advisable to send this information via a Private message and we will reply back accordingly. 

Cheers! 

Did we solve your issue? Like & Mark As Solution to help the community
Should you need any direct help: contact@jhkcreate.com

Learn more about us: jhkcreate.com
wshop1331
New Member
6 0 0

Thanks - I'll send you a private message now. 

wshop1331
New Member
6 0 0

thanks