Unable to get calculated rate

AlexAutrand
New Member
1 0 0

Hello,

I have just upgraded my plan to advance to get carrier calculated rate but everytime I try, the following message is displayed : There are no carriers or apps available for this zone.

We are located in the US so I don't understand what is not working here.

Thank you for your help!!

 

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HariKrishna
Shopify Partner
607 13 59

Hi @AlexAutrand,

The carrier calculated rates feature won't be automatically enabled once you upgrade your plan to the advanced Shopify plan. You need to contact the Shopify support to enable that in your store. Please do look into this thread and contact accordingly: https://community.shopify.com/c/Shopify-Apps/Carrier-calculated-shipping/m-p/1145448.

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
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