Unable to get the price to update when we select a different product option

New Member
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action:

visit https://www.betterbodyco.cc/products/pp-previtalize

- select a different option of bottles

issue:

- price did not update upon selecting different option

- when you click 'add to cart' button, the next page (checkout page) also did not update the price

 

i need help to troubleshoot this. it might be the 3rd party app integration issue or custom liquid configuration done on the backend.

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Shopify Staff
Shopify Staff
616 42 88

Hey, there!

This is Dallas from the Social Care Team here at Shopify. 

I was taking a look at the link that you sent, however, from what I am seeing the price changes are working. I took a video and added it here for you to see what I am seeing (https://screenshot.click/26-27-cqyae-l5hdu.mp4)

If the price for the products isn't changing then it sounds like this could be a cache related issue. Have you tried clearing your cache? This helpful link gives the instructions for how to clear the cache for all browsers. Can you try that and then let me know how it works?

If I am miss understanding what you are trying to say and I haven't answered your question please let me know by replying to this forum. 


Best,
Dallas

Dallas | Social Care @ Shopify
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