Unable to log into Admin section

New Member
11 0 0
Hello, I signed up for a Shopify.com account this morning but can not log into the admin section with the email address and password I provided. What should I do? TK
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New Member
11 0 0

Yes, and it’s telling me that my email address isn’t in the system.

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New Member
11 0 0

Can someone rescue my account for me? Is there a phone number I can call to get assistance?

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Shopify Staff
Shopify Staff
2002 0 41

whats your account?

Tobias Lütke - Shopify CEO // http://twitter.com/tobi
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New Member
11 0 0
New Member
11 0 0

Tobi, any luck?

TK

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New Member
247 0 0

Yes, and it’s telling me that my email address isn’t in the system.

That’s because the email address differs from the one you’re using in the forum and maybe think you’ve registered the shop with.
Anyways, I’ve requested the password to be resend to the email address provided.

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New Member
11 0 0

It sounds like there’s a typo in the email address provided. Can you resend that to the address I’ve registered with the forum?

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