Unable to set up Instagram shop

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New Member
1 0 3
Hi,
 
I have been trying to set up Instagram shopping but unable to do so. In the catalog section of the business Facebook account when I try to connect the Instagram, it is giving me this error:

"You must be an admin of the business that owns this catalog to connect an Instagram business profile to this catalog. You need to request access from someone who manages this business. You can find their contact details in Shopify Business Settings."

Can somebody help me to resolve this?
 
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New Member
5 0 0

Same issue with my store

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Tourist
3 0 1

i have same problem? do you have solve it? pls advise me

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New Member
5 0 0

Not Working

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New Member
1 0 1

We have the same problem and have been having this problem for months now. Neither Facebook nor Instagram has given us any help. Can someone at Shopify help us to figure this out? It's a major issue.

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