Please email me email@example.com
I don't know what was entered incorrectly during my initial bank set-up, so I cannot verify old bank account information.
We have yet to receive a payment.
This is an accepted solution.
This is Ren from the Shopify Support team, thanks for your post.
It looks like we'll need to access your account in order to resolve this issue.
While we're not able to provide account-specific support via the Shopify Community at this time, we'd be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!
Hi, I have recently purchased a store and want to change the bank account details (sort code and account number) but am unable to add in my details as the previous owner is not responding to my emails about his bank details. Could you please help me resolve this issue as soon as possible? Regards, Aaron