Unsubscribe link emails

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Excursionist
29 0 11

Hi all,

 

There are some topics about this but still not one where I can find the answer to the question which link to use to let people unsubscribe from your newsletter something like {{ unsubscribe }}. Ofcourse we all don't like people to unsubscribe, but as far as I know, this is mandatory in the Netherlands to add at the end of your emails to avoid claims.

Hopefully someone will clear this up! :D Enjoy your weekend!

1 Like
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Tourist
16 0 0

Hi Roman, 

I'm wondering about that as well. 

Which tool do you use to design and send your newsletter? 

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Excursionist
29 0 11

I used klaviyo to set up my templates and a lot of things work well just this unsubscribe links doesn't work and you would think this is such a small easy answer but still no one can help... ?

I'm looking forward to shopify emails btw. hopefully it will be available in the Netherlands soon.

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Tourist
16 0 0

I'm very upset with the subscribe/unsubscribe process for now, also for this reason (in case you haven't notice) : 

https://community.shopify.com/c/Technical-Q-A/quot-Keep-me-up-to-date-quot-button-at-checkout-doesn-...

 

I use Mailterlite, the unsubscribe link works but does not communicate the info to shopify so my "accept email marketing" list in Shopify is not updated.

 

Yes same for me, hope Shopify email will be as good as I except ;)

 

Good luck :)

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Excursionist
29 0 11

I wonder why not one staff member from Shopify response to this?!

1 Like
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Tourist
6 0 1

Did you ever receive an response to this? I asked a livechat guru who told me to pay a developer for the **bleep** tag!? What a joke. Do they even have unsubscribe liquid tags!? They then proceeded to ask me to make a forum post similar to this one and countless others ive seen with no answer?

1 Like
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Excursionist
29 0 11
No, still no answer. I just use klaviyo now because then you have the
option to let people unsubscribe for their lists.
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New Member
1 0 0

It's frankly weird that there's still no response, as it basically forces nervous clients to use a third party mailing solution or possibly break GDPR laws by relying on Shopify's.

I have a client that wants to send abandoned cart mails using Shopify's own system, but sans a unsubscribe button he's treading in legally murky waters. 
I did notice that in Shopify's own template, there's this snippet - is this what you're looking for?: 

<p class="disclaimer__subtext">
Don't want to receive cart reminders from us? <a href="{{ unsubscribe_url }}">Unsubscribe</a>
</p>

The {{ unsubscribe_url }} should do the trick, it's actually kinda worrying that  the Shopify support / gurus didn't mention this tag 

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