Update SMS sender id

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Tourist
8 1 1

Is there a way I can change SMS sender id in shopify? I am testing out order processing in my website. When I am placing an order, I get the SMS from TM-ORDERS/AD-ORDERS id. Is there a way I change it to something from my brand name?

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New Member
1 0 0

I'm facing the same issue. The SMS notifications sent out is showing a typo and I've spent entire last week raising support ticket but the agents are giving me useless replies

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New Member
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You just have to rename the shop name on your website. It's under general in settings.
It can be a maximum of 9 characters to reflect properly on sms
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