Urgent !! Can't log in to my store!

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Excursionist
17 0 4

Hi , I have downloaded shopify app but I forgot my password so I change it then I went back to desktop to refresh the admin site and I can't log in anymore with the new pw! 

It's said 

We were unable to authenticate you!

Request ID:

39e22e6c-6f23-49c2-9c99-a83d16c4181a

 

PLEASE HELP THANKS!!

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New Member
3 0 0

I am having exactly the same problem. Did you find a solution?

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Excursionist
17 0 4

Not really. The solution is to wait and after a while, I am able to log in. It's more likey Shopify's problem...

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