Hi , I have downloaded shopify app but I forgot my password so I change it then I went back to desktop to refresh the admin site and I can't log in anymore with the new pw! It's said
We were unable to authenticate you!
PLEASE HELP THANKS!!
I am having exactly the same problem. Did you find a solution?
Not really. The solution is to wait and after a while, I am able to log in. It's more likey Shopify's problem...
I had the same problem so I contacted Shopify.
The solution is to delete your cookies and saved logins.
(I am using Chrome so maybe it's different between the browsers)
If this solution doesn't work contact Shopify support.