Would be grateful for some help. We are testing a new site for a new market. This uses a sub-domain of our main Shopify site. The new site is at cyclists-com-latin-america.myshopify.com. This works fine but we want the site to resolve using latam.cyclists.com. The domain is hosted at Google Domains and we have a synthetic record pointing latam.cyclists.com > cyclists-com-latin-america.myshopify.com/. That works but it reveals the shopify domain in the address bar. What is the correct setting for the site to be seen by users only on latam.cyclists.com. i.e. what might be called a stealth redirect with some registrars. Thanks.
Have you followed this guide to setup the custom domain on your cyclists-com-latin-america.myshopify.com store?
I think at the moment your synthetic record is forwarding traffic from latam.cyclists.com to your myshopify domain, hence the URL in your address bar. I would remove the synthetic record and follow the above guide.
Founder @ www.preproduct.io
Test and make sales for future products