I have the VAT number but once entered, it shows as not verified.
I tried to put the digits only but it didn't work. Then I added a country code but the same issue is persisting.
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This is an accepted solution.
Can you confirm that you have verified your VAT through VIES?
If it is showing as invalid, then you will need to talk to your local tax authority to resolve the issue.
If it is showing as valid in VIES, then please:
If the VAT is still showing as invalid, then we'll need to reach out to our Tax team for further assistance. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!