Variant not showing up in Cart

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New Member
1 0 0

Hi, 

So i have one product with multiple variants for size. 

When a customer clicks add to cart for one size say medium, It shows up as small in the cart (Small is at the top order of the variant) 

When you try to click add to cart another product in a differnt size it only shows up as small in the cart. 

Any idea on how to fix this

 

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Shopify Expert
9871 100 1709

One could assume you have a script error on the site but without seeing the site (and issue) live it would be a total guess. You'll get more meaningful help if you can provide examples that the forum members can view and debug.

★ Winning Partner of the Build a Business competition. ★ http://freakdesign.com.au
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Shopify Staff
Shopify Staff
102 0 12

Hi there!

Maggie here, a Shopify Guru. :)

Jason makes a good point. Without being able to look at your shop or theme directly, my support is limited to speculating in general about what is happening.

It does sound like a script error that could have been caused by editing your theme code or by an app. To get a more in-depth answer on this, you could try providing some examples on this thread, but it would be easiest to contact support to have one of our Gurus take a look into your account details with you. Also, if you have a theme developer/designer on staff who has made edits to your theme code, they would be a great resource as well. :)

Hope this helps! You can contact support 24/7 if you have further questions. :)

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New Member
3 0 0

Hey I am having a same problem in this site https://idolsfashion.com 

what to do not understanding

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New Member
1 0 0

Hi man I have the same issue did you get this sorted?

 

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