Variants add to cart wrong

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New Member
3 0 0
Hi guys,I have a problem ...
Customers add to cart variable product it’s adding a wrong variation.For example if they add a red case for iPhone XR,in the cart it appears like iPhone X/XS black,as its first option by default.Also I have a product video which is not resizing properly every time on mobile.When it’s resizing good,I don’t have a problem with variant.It does it randomly on and off
Can you please advice me why is this is happening?I can’t make any sales like that.
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Shopify Expert
154 17 21

Can you provide a link to the product this is happening on so we can take a look?

W3trends is one of the leading app developers in the Shopify ecosystem. We can handle anything E-commerce or App related for your business. Feel free to message me if you need any work done!
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New Member
3 0 0
Thank you!I couldn’t wait for support as it’s too slow,my problem was urgent and I hire someone to fix it.So it’s all done now.Shopify support it’s too slow I have been told 48-72h and no one contact me yet..
Thank you for your replay!
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