First off apologies if this is in the wrong discussion forum.
So, I'm looking to set up different variants of giftcards via the rather simple Shopify instructions (https://help.shopify.com/en/manual/products/gift-card-products/add-update-gift-card-products)
My issue is that when I go to the add variant page and put in all the necessary information (title, pic, price), it throws a red box on the bottom saying "server error." Not sure if this is something that should otherwise work but is currently not or if there's something wrong with my shop or my execution.
Any advice would be appreciated.
Elle here from Shopify. Happy to help you get this issue resolved!
I'm unable to replicate the error you're receiving within my test store, so it sounds like the issue may be local.
If the issue persists, please provide a video or screencast of what you're experiencing and I will reach out to you directly to help further!
Thanks so much for the screenshot!
It looks like this is related to a known issue some shops have been experiencing when updating or creating new products.
I'll reach out to you directly now so I can loop in our technical team for resolution.
|an hour ago|