Verification required zoho

morgenbardell
New Member
2 0 0

Hello everyone hoping everyone’s business is going well, I am have received an email from zoho after I have connected, asking me to verify the domain it now says I have 1 day left until the domain is terminated, I haven’t received this contact from shopify before and am worried the link that I am being asked to click may be a scam, any advice?

Many thanks.

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Peter
Shopify Staff
Shopify Staff
2290 243 477

@morgenbardell 

To clarify, did both Shopify and Zoho reach out to you, or was it only Zoho?

If it was Zoho, then I'd recommend contacting Zoho Support as they will be able to verify the email for you. 

If it was Shopify, then the sender email would be @shopify.com in most cases. If the email does not end with @shopify.com then it is possible that the email is a scam. You can forward the email to safety@shopify.com, mark the email as spam and delete it from your inbox. 

Zoho has instructions on how to verify your domain through their help documents here. 

Peter | Social Care @ Shopify 
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