Verifying Email

Solved
luxocart
New Member
2 0 0

Hey guys! I was unable to verify my email within the 24 hours the link was sent and it expired. Is there a way for me to verify my email although the link is expired? Maybe a way to get a new link?

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Aria
Shopify Staff
Shopify Staff
807 27 272

This is an accepted solution.

Hey, @luxocart!

Aria here, I'm on the Social Care team at Shopify.

We will need to authenticate you as the account owner before we can re-send that link for you.

I have been unable to find a Shopify store attached to the email address you use on forums.

Please DO NOT provide the correct email address publicly because this can jeopardize the security of your Shopify account. Instead, I need you to contact us via online chat, Facebook Messenger or Twitter DM and we will help you there.

Thank you!

Aria | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

luxocart
New Member
2 0 0
Thank you for your response. Is it possible for us to communicate here?
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Aria
Shopify Staff
Shopify Staff
807 27 272

Hey, @luxocart!

We can communicate here for sure, just keep in mind it's public. In order for us to help you with your account, please follow my instructions above to reach our support. 

I can answer general questions here. 

Aria | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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