This is Dallas from the Shopify Social Care Team.
So in order to have that show-up, I'm going to need to go into the back end of your account to enable a feature. In order to be able to do that I'll need to send you an email in order to verify your account.
I've gone ahead and sent that email so if you don't see that in your inbox or in your spam folder please do let me know.
I also have 2 other workarounds in the meantime:
You should have the email in your inbox now so if you don't see it please let me know.
Uploaded a video through the products tab on the admin section of Shopify, however it's not showing up on the products page of the actual website. Not sure why so any help would be great, thanks.
I use the Basel theme. Website is: https://poppybells.com/