View count broken

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New Member
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Hey guys,

for a few days now my view count doesn’t work. It shows me only visitors that add at least something to their cart but no normal visitors who are just browsing. For example I had 2 sales and 2 visitors in total one day. I know for a fact that the analytics are false since my Facebook ads for example show way more website clicks. And it used to be around 100 visitors a day and drastically dropped to nothing. Makes no sense at all. I tested it by visiting my store through a browser and i don’t show up as a visitor, when I put something in my cart I do pop up as a Visitor. Anyone experienced a bug like that before? I tried contacting the support but their answer was about how to boost up my sales lol, so totally didn’t understand my problem. 

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New Member
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Nobody? 

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New Member
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That’s unbelievable..how can I be the only one with this problem and why does nobody do anything about it ??

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