WHY ARE YOU TAKING MONEY FROM MY BANK ACCOUNT YOUR NOT AUTHORIZED TO TAKE & WHY CAN I NOT CONTACT???

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I'm in the process of changing payment gateways because Shopify sucks. First of all why is there no customer service line of support knowing people need assistance. Theres a transaction charge of $201.09 from Shopify on my bank statement that in no way shouldve been taken. I need a swift response before I filea dispute with my bank for fraud. This platform is very unprofessional and disgusting I'd look into other options people.

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