WTH IS HAPPENING ON YOUR SERVICE?????

MsMelody
Excursionist
14 0 7

Good day! Can someone tell me what's going on in shopify live chat? It seeems that I cannot type message on their message box, Is there someone experience the same thing like me????

 

MsMelody_0-1612332667514.png

 

IamMelody
Peter
Shopify Staff
Shopify Staff
1993 148 426

Hi, @MsMelody

I'm sorry to hear that you've been having trouble connecting with our Support. I suspect that the issue you're seeing is a local ended issue with your browser. Could you try the following?

  1. Clear cache/cookies, restart the browser and try again
  2. Use Google Chrome Incognito mode
  3. Try a different browser

Let me know how that turns out!

Peter | Social Care @ Shopify 
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