Website SO SLOW! Why? ( Test Results Included ) What is causing this? I bought with shopify domain.

New Member
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My website

 

https://YouKoal.com

 

 

Bought with shopify for the domain. 

I dont have that many apps, heres a screen shot of my apps

 

Untitled.png

 

Here Is A Speed test for my website, it has loads of good info but I dont really know how to make use of it 

 

https://youtu.be/g6L31JZv1E8

 

I show 2 different websites that have data. 

 

What is causing my site to be slow :(? 

 

thank you!

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Shopify Staff
Shopify Staff
588 55 117

Hey there, @YouKoal 

 

Bo here from Shopify Support! 

 

It is great to see you be so proactive about your site's performance. While the speed test tool is super insightful,  it’s easy to take Google’s PageSpeed Insights advice on your Shopify theme a bit too much to heart while also ignoring some easier ways to improve your site performance. For both desktop and mobile, it's important to keep in mind that the score Google gives you is just one factor that determines how your site is ranking and how well it performs for users and in search rankings. While it's always a good idea to what you can to improve your site speed, chasing after a 100 is not a good use of your time as a business owner. Keep in mind that most, if not all, of the elements that page testing tools flag are necessary to make it possible for your customers to browse and buy on your site.

 

With that said, there are plenty of ways that you can improve your site speed without needing advanced development.

  • Compress your images: Compressing your images is the easiest way to speed up your page and there are plenty of tools out there to do so. Two tools that I would recommend are ImageOptim and Compress JPEG. These tools make minute changes to your JPEG images that can result in some significant speed improvements. However, keep in mind that if very high-quality photography is a must for your site, this can be one of those areas that you’ll need to decide if speed or image quality is more important.
  • Cut down on the number of banner images: Slideshows on your homepage can look great, they are however one of the biggest time contributors to page load times. I would recommend restricting the number of slides to two.
  • The number of images: The more images, the more time it takes to load a page. That said, product images are one of the most important features tosell online. In order to cut down on the number of images, plan out how to maximize the view in each photo. In some cases, a single shot can effectively do the job of two or more separate images. Another option is to create a standalone page for additional product photos that shoppers can click on if they need to see more visuals.
  • Delete unused apps: Third-party apps can also add to your loading time, so it’s always good to avoid app overload. I would also recommend doing a speed test before and after installing any app to see if it is worth the functionality.
  • Eliminate sections: Removing unnecessary text and image sections from the homepage can greatly improve your homepage. Give your shoppers a brief peek at the content and then link to a separate page that houses the actual content. Also, consider removing social media feeds and widgets as these can add significant load time.
  • Fonts: Standard, ubiquitous Web-safe fonts such as Arial and Times New Roman will work pretty much everywhere and with no page speed consequences at all; however they can be a little boring, so you may want to use a more interesting third-party Web font from Google Fonts, for example. But because these fonts “live elsewhere,” using them can affect page speed because the browser often has to go and fetch these fonts before it can display them. The impact may only be slight, but it’s still a good idea to limit these third-party font styles to one or two max on your site.

All the Best,

Bo

Bo | Social Care @ Shopify
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New Member
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Hello and thanks for the long detailed reply I appreciate that


I’ve tried compressing images but it seems it’s just the website

I’m not sure if it’s the shopify domain? Originally it’s YouKoal.myshopify.com
But now I bought a domain from shopify it’s just YouKoal.com and maybe it’s the redirect that’s causing it???

If not then I’ve tried doing the basic stuff like compressing images etc... and it seems to be slow still ;( I’ve lost sales from it too because Instagram dms :(

Does it load slow for you? If you use a private tab to replicate a new visitor?

It don’t matter if it’s the homepage, the product page. They are all slow, which makes me thinks it must be the website not the specific pages.

Could the domain be a cause?

Even this page which is a contact us page, has no images and loads as slow as trying to load any page.. it must the website

https://youkoal.com/pages/contact-us

And then this track us page has only 1 picture, of course, it loads as slow

https://youkoal.com/pages/track-your-item

So there’s Somthing wrong with the website by the seems of it.

Thank you
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Shopify Staff
Shopify Staff
588 55 117

Hey again, @YouKoal 

 

Thank you for going through my response. The domain itself would not have any effect on the load time of the page - it does not seem to be loading too slowly for me. From what I know, the main contributor to the page loading slowly is the theme itself. I would recommend reaching out to the theme developer to see if there is something that they can do to speed it up! 

 

All the Best,

Bo

Bo | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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