Website freezes when product is added to the cart and on the cart page

New Member
2 0 0

Hi there,


I am having an issue with our website It freezes when adding products to the cart and when refreshed I can see the product in the cart however I cannot then proceed from the cart page to delivery and purchase page. 


I reinstalled the theme, disabled apps and I think it might be something to do with the custom calendar/date picker but not sure. 

Shopify support team was unable to help.

Any suggestions on how to sort it more than welcome.

Thank you very much!


Shopify Partner
439 9 72

Hi @SimonSG 

I added the salads a main course from collection page as well as product details page it's running fine I don't see any issue I checked frok mobile.

Also I clicked on proceed to checkout I was able to proceed to checkout too. Also I used the calendar too

Let me know exactly what's the issue I will be happy by serve you. 

You can email me

Vinod Sachdev.
Digital Marketing Consultant
Google & Bing Ads | Web Design & Development | Conversion Rate Optimization (CRO)
15+ years Industry Experience & Knowledge of Latest Web Technologies
250+ Clients Served - across USA, UK, Spain, Caribbean Islands, India & more.
625+ Paid Ads Search, Shopping, Display, Re-Marketing Campaigns Successfully Managed which achieved higher sales
100+ Custom Websites & Landing Pages Designed & Developed

email |
New Member
1 0 0


I have similar issue, for all the products, when using the english translated version (French language - original is fine, and let you add product in the cart).

Anyone has an input of how to fix that bug ?

Note : I am using Translation Lab for translation of website.



New Member
10 0 0

I am having that same issue and getting calls about not being able to check out. how can i fix this?