Website freezes when product is added to the cart and on the cart page

SimonSG
New Member
2 0 0

Hi there,

 

I am having an issue with our website https://serves-gourmet.myshopify.com/. It freezes when adding products to the cart and when refreshed I can see the product in the cart however I cannot then proceed from the cart page to delivery and purchase page. 

 

I reinstalled the theme, disabled apps and I think it might be something to do with the custom calendar/date picker but not sure. 

Shopify support team was unable to help.

Any suggestions on how to sort it more than welcome.

Thank you very much!

Aga

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vinods
Shopify Partner
439 9 72

Hi @SimonSG 

I added the salads a main course from collection page as well as product details page it's running fine I don't see any issue I checked frok mobile.

Also I clicked on proceed to checkout I was able to proceed to checkout too. Also I used the calendar too

Let me know exactly what's the issue I will be happy by serve you. 

You can email me vinod@digitalcentrics.com

vinod.digitalcentrics@gmail.com

Vinod Sachdev.
Digital Marketing Consultant
Google & Bing Ads | Web Design & Development | Conversion Rate Optimization (CRO)
15+ years Industry Experience & Knowledge of Latest Web Technologies
250+ Clients Served - across USA, UK, Spain, Caribbean Islands, India & more.
625+ Paid Ads Search, Shopping, Display, Re-Marketing Campaigns Successfully Managed which achieved higher sales
100+ Custom Websites & Landing Pages Designed & Developed

email vinod.digitalcentrics@gmail.com | https://digitalcentrics.com/
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groupeaxyon
New Member
1 0 0

Hello,

I have similar issue, for all the products, when using the english translated version (French language - original is fine, and let you add product in the cart).

Anyone has an input of how to fix that bug ?

Note : I am using Translation Lab for translation of website.

Thanks

Greg

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SellerUu
New Member
10 0 0

I am having that same issue and getting calls about not being able to check out. how can i fix this?

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