Website freezes when product is added to the cart and on the cart page

New Member
2 0 0

Hi there,


I am having an issue with our website It freezes when adding products to the cart and when refreshed I can see the product in the cart however I cannot then proceed from the cart page to delivery and purchase page. 


I reinstalled the theme, disabled apps and I think it might be something to do with the custom calendar/date picker but not sure. 

Shopify support team was unable to help.

Any suggestions on how to sort it more than welcome.

Thank you very much!


Shopify Partner
512 10 87

Hi @SimonSG 

I added the salads a main course from collection page as well as product details page it's running fine I don't see any issue I checked frok mobile.

Also I clicked on proceed to checkout I was able to proceed to checkout too. Also I used the calendar too

Let me know exactly what's the issue I will be happy by serve you. 

You can email me

Vinod Sachdev.
Digital Marketing Consultant
Google & Bing Ads | Web Design & Development | Conversion Rate Optimization (CRO)
15+ years Industry Experience & Knowledge of Latest Web Technologies
250+ Clients Served - across USA, UK, Spain, Caribbean Islands, India & more.
625+ Paid Ads Search, Shopping, Display, Re-Marketing Campaigns Successfully Managed which achieved higher sales
100+ Custom Websites & Landing Pages Designed & Developed

email |
New Member
1 0 0


I have similar issue, for all the products, when using the english translated version (French language - original is fine, and let you add product in the cart).

Anyone has an input of how to fix that bug ?

Note : I am using Translation Lab for translation of website.



New Member
11 0 0

I am having that same issue and getting calls about not being able to check out. how can i fix this?