Website not available

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New Member
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Please assist me, after installing an app and entering payment details website wasnt available? please advise as we want to launch our business...

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Trailblazer
236 10 14

Hi @Sipho998 

There are some common examples that you might go through when your store is unavailable.

  • Pages start showing up blank, unformatted or with odd layouts.
  • Your store pages are no longer clickable.
  • Clicking certain features causes unexpected results — or no results at all.
  • Customers can’t add items to the cart or complete checkouts.

You should contact Shopify support team for helps, this writing Why is my Shopify Store Unavailable will help you get a detail about why your Shopify store unavailable and how to contact Shopify.

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