My yearly subscription is on an expired credit card, so the payment bounced back twice. Moreover my domain is expired and I didn't renew so my website is down anyway.
The Shopify team told me to pay, and I'll get a refund.
If I pay within 30 days, I'll be able to claim and get my yearly subscription amount back. My credit cards are maxed out. I don't like that, but I'm in a hard financial situation. What would happen if I never pay?
Hi there @brandon48!
Don here from Shopify.
If your store closes at the end of your trial period without your having added a payment method and selected a paid plan, or if your store is closed at any other time; your store data would be saved on our servers for 90 days from that point.
You can return and reactivate your store at any point before then by logging in, adding a payment method, and selecting a paid plan to continue.
There's some info in your store you would be able to backup and duplicate if you don't know for sure that you will be returning within that timeframe or you just want to keep it for future use.
Are you looking to return to your store at some point in the future, if you don't continue on now after your trial?