What happens when my Shopify trial ends?

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jayboogie
Explorer
58 0 12

What happens when my Shopify trial ends? 

Can I still edit my shop on the back end?

Will the shop go into password mode? 

 

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Nick
Community Moderator
Community Moderator
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This is an accepted solution.

Hi @jayboogie,

Nick here from Shopify. 

If your free trial runs out and you haven't yet picked a plan, you wouldn't be able to access the back end/admin of the store. You would need to pick a plan in order to continue working on your store further. You will be prompted with a window to choose a plan after you log in. You can see more information about the free trial here and the plan prices here

Let me know if you have any other questions about this or Shopify. 

All the best, Nick

Nick | Community Moderator @ Shopify 
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jayboogie
Explorer
58 0 12

Hi @Nick,

Thank you for your reply.

That's understood.

What if I pay for a payment plan but my store is not open yet? Am I able to freeze the payments on my plan until I start trading/open my store or not?

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Nick
Community Moderator
Community Moderator
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Anytime @jayboogie, glad it helped! 

Once you select a plan the payments will begin. While you cannot work on your store and freeze the payments you can pause your store which means it wouldn't be open to the public but you could continue to work on it at a cheaper price. 

"When you use the Pause and Build plan, your store continues to run at a reduced cost of $9 USD per month. You can access your Shopify admin and edit your products when you need to, but your checkout is disabled. This means that customers can see your products, but they can't purchase them."

You can see more about how to pause your store from the help guide Shopify has on this here. This would definitely be the cheapest and most effective way to work on your store until it is ready. Once you are ready to sell and open the checkout, you would need at least subscribe to the Shopify Basic plan.

Nick | Community Moderator @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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camille5
New Member
2 0 0

For how long does Shopify.com keep on storage my website before choosing a plan?

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Nick
Community Moderator
Community Moderator
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Hi @camille5,

Generally, your store information will remain intact for 30 days, possibly a short time longer. 

Nick | Community Moderator @ Shopify 
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maurinclan
New Member
4 0 0

This is great to know.  I almost went with another provider because I have a lot of product to add to my store before I want to make it visible, like, months worth of work.  I didn't like that shopify made you pay while you were building your site, but now that I see this (I have not seen this information anywhere else), it's a seal - the - deal for me.  You should include this somewhere in your advertisement.

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Stancio
New Member
3 0 0

Hey my shopify trial ended but i can still edit everything and do normal things that I coud,ve as when my trial was still going on. On the day when my trial ended i got a email saying that payment failed cause I didn,t have money in my bank account. Does this mean my money will be taken when I deposit in my bank account?

 

Sorry if this is a stupid question because I,m new to shopify.

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Nick
Community Moderator
Community Moderator
3663 307 704

This is an accepted solution.

Hi @Stancio,

Good question, not a stupid question at all! Not in this case. With what you have described, it is once you attempt to pay for a plan next and you have the sufficient funds it will be taken from your account then. Have you selected a plan prior or did you let the trial run out fully before trying?

Nick | Community Moderator @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Stancio
New Member
3 0 0
I don’t think I’ve selected the plan.
Thanks for the reply.
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