Welcome to Shopify Community. My name is Olivia and I work here.
Thanks for sharing your question with our network. I'd love to help you out today. I assume you might require this information for your Shopify Payments account or your banking institution. If so, our Support team can definitely assist you with the information you need.
Since we are unable to access your account on this public space, please connect with our live 24/7 Support team for authentication and further assistance.
I trust that will work for you, but if you have any further questions don't hesitate to let me know.
Olivia here from the Shopify team just following up again. Have you been able to get this resolved as of yet?