I was given access to manage a shopify store. It was working fine when I started working on it. But now after 4 days when I try to login it says "The page is not working". I have contacted with the Store owner, She said she has not done anything. Then I asked to remove and give access again but all in vain. It's been 1 day that I cannot login to the store. I have attached the screenshot for reference. If anybody can give solution or explain why this error is showing I will really appreciate that. Thank you
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Hi, @Tempest. Sorry to hear you're having trouble with this! Yesterday our developers became aware of this happening on some other stores as well. They’ve fixed it now; Therefore, I wanted to check in to see if you are still receiving the same error page when trying to login from your staff account?
If so, please clear your browser cookies/cache, and try logging in again. Please let me know if this helps!
That’s great! Thanks for following up, @Tempest. If I can help with anything else, please let me know.